Privacy Policy
This Privacy Policy describes how BDTR.NET International, SLU collects, uses, and protects personal data in compliance with the Data Protection Law of the Principality of Andorra (LQPD 29/2021) and the General Data Protection Regulation (GDPR).
1. Data Controller
The data controller responsible for your personal information is:
Entity: BDTR.NET International, SLU
Address: Av de les Nacions Unides 40, AD700 Escaldes-Engordany, Principality of Andorra
Contact Email: support@bdtr.net
2. Information We Collect
- Account & Contact Data: Full name, professional email address, and company affiliation.
- Payment & Transaction Information: All checkout and payment data is collected, encrypted, and processed directly by our Merchant of Record, Paddle.com. We do not store or process credit card numbers on our servers.
- Technical & Telemetry Data: IP address, operating system, browser type, CLI version, and diagnostic error logs necessary to maintain service reliability.
3. Payment Processing by Paddle.com
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. When you purchase our services, your payment information is governed by Paddle’s Privacy Policy.
4. Purpose and Legal Basis for Processing
We process your personal information under the following legal bases:
- Performance of a Contract: To provision your license, deliver software updates, and enable multi-cloud synchronization.
- Legitimate Interests: To prevent fraud, troubleshoot technical incidents, and enhance platform security.
- Legal Compliance: To maintain accounting records as mandated by Andorran tax and commercial laws.
5. Data Retention
Personal data is retained only for as long as your account remains active or as needed to provide the services and satisfy statutory tax retention obligations (typically 5 years for accounting records in Andorra).
6. Your Data Subject Rights
Under Andorran Law 29/2021 (LQPD) and the GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request erasure of your data ("Right to be forgotten").
- Object to or restrict the processing of your data.
- Request data portability in a structured, machine-readable format.
To exercise any of these rights, contact us at support@bdtr.net.
7. Security Measures
We employ industry-standard technical and organizational security protocols, including AES-256 encryption at rest, TLS 1.3 in transit, sandboxed environment execution, and multi-factor authentication for administrative access.